Entries Tagged as ‘customer service’

23 May, 2008

B.O.L.O.*- grey, bi-lobal, wrinkled mass of tissue weighing about 3 lbs.

People.  I have had my mind blown.  Several times today, and in the last few weeks, but I think today I’ve really done it.
 
So, yesterday I bought a plane ticket to Cairo for a 2.5 week sojourn through Egypt at the end of Ramadan.  Picked up my lonely planet guide- saw two pictures, and freaked [...]

7 May, 2007

truth in advertising: when reality meets the tsa

so, on one of my many early morning jaunts to the cleve of late, i was standing in a very long security line at about, oh, five thirty in the morning.  nervous travelers abounded, anxious to catch their flights, but the line was not moving.  this gave me several long minutes to really take in [...]